You can contact the emergency service if you have medical problems outside your doctor’s usual surgery hours. The following emergency services are available in Cologne:

Emergency paediatric service

There are three central emergency paediatric surgeries in Cologne. All surgeries are open 365 days a year and you can attend at the following times with children aged 0 to 18 without arranging a prior appointment.

  • Mondays, Tuesdays, Thursdays from 7 to 11 p.m.
  • Wednesdays and Fridays from 1 to 11 p.m.
  • Saturdays, Sundays and public holidays from 8 a.m. to 11 p.m.

In the event of an emergency after 11 p.m. please contact your nearest children’s hospital’s outpatients by calling the central number for the general emergency medical service on 0180 / 50444100 (12 cent per minute).

Addresses for emergency paediatric surgeries:

  • Emergency paediatric service at the Städtische Kinderkrankenhaus Riehl
    Amsterdamer Straße 59
    50735 Cologne
    Phone 0221 / 8888420
  • Emergency paediatric service at the Universitäts-Kinderklinik
    Building 26 (Access via the Gleueler Straße 115 entrance)
    Joseph-Stelzmann-Straße 9
    50937 Cologne
    Phone 0221 / 47888999
  • Emergency paediatric service at the Krankenhaus Porz am Rhein
    Urbacher Weg 19
    51149 Cologne
    Phone 02203 / 9801191

Poisoning

Please contact the poisoning centre at the Universitätsklinikum Bonn, which is available 24 hours a day.

Phone: 0228 / 19240

Information centre for poisoning at the Universitätsklinikum Bonn

Emergency medical and ophthalmic service

If you urgently require medical assistance you can use the nationwide free number for the emergency general medical service 116 117 at night and at the weekend. You do not need to dial an area code.

116 117

The previous number for the central emergency service in the Nordrhein region, 0180 / 5044100 (14 cent per minute from German landlines) can still be called during the following times:

  • Mondays, Tuesdays, Thursdays from 6 p.m. to 8 a.m. the following day
  • Wednesday and Fridays from midday to 8 a.m. the following day
  • The line is open round the clock at the weekends and on public holidays.

You can obtain information about the availability of emergency service surgeries in the Cologne city districts from the Kassenärztliche Vereinigung.

Nationwide unified number for the doctor on call: 116 117 (free)

For deaf people

People with hearing and/or speech impairments can use the fax number 0800 / 5895210. The Kassenärztliche Bundesvereinigung (KBV) has provided a fax template for this:

Fax form for people with hearing and/or speech impairments to contact the on-call-service

Emergency dental service

You can reach the emergency dental service on 01805 / 986700. They will give you the phone numbers of dentists who have an emergency service and you can then call them directly.

Emergency services

In the event of life-threatening illnesses or accidents please call the emergency services immediately:
Phone 112